Listing policies:

  • Terms: (we, us, our, ecommerce, portal means ecopreneur.store) 
  • OES means our ecopreneur store Pvt.Ltd also terms as portal and website
  • Seller means ecopreneur who is willing to sell and list her/his company’s products with OES 
  • Buyer means customer/client who is willing/interested/inquiry to buy products from ecopreneur.store
  • User means, a person who registered with our website and access information & purchase the products and services offered by sellers

Who we are?

This service is provided by Our Ecopreneur Store Private Limited incorporated and registered under the provisions of the Companies Act 2013 having its registered address at House Vivekananda Nagar colony, kukatpally, Hyderabad, Telangana-500072 with GST No: 36AADC07266QIZN running a ecommerce website ecopreneur.store These Terms of Use shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles. The Hyderabad Highcourt, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under these Terms of Use of our services.

What do we offer at ecopreneur.store?

i) Listing: After seller registration, sellers can list their products at ecopreneur.store. Our team verifies the seller details and post verification products will be listed in accordance with company policies, and available for users to access information at the website. The listing of the portal contains the details of the company’s legal status, contact details and website address, video(if any) along with products. However, The listing price is dynamic in nature and may change from time to time, so we will update sellers regarding changes every time.  Once a seller is registered for one year, the listing price won’t change within a year for registered sellers. Our website generates organic traffic for website and inquiries thus, on behalf of OES, no binding agreements regarding number of product enquiries received for each product listing.

ii) Advertisements: ecopreneur.store allows advertisements in the portal. We consider advertisements which are pertinent to climate solutions, products, services and mainly topics pertaining to local to global approaches which can reconnect people with nature are particularly considered for advertisements.

iii) Marketing support: Our marketing team will assist sellers with marketing of products through on field marketing, telemarketing, internet marketing etc. Our marketing fee terms apply on each product sale. Our marketing fee starts with five percent on product costs and it may vary from category to category. 

Other policies:

Payments policy: If we receive enquiry either in telephone or email on products, our team checks with buyers on details and requirements. Post verification, buyer queries will be shared with the seller accordingly. Payment terms are the sole responsibility of the seller & customer while placing and confirming orders outside our marketing assistance. If sellers choose marketing support assistance from ecopreneur.store, payment protection will be offered to both buyers and sellers from our end. Terms and conditions applicable for payment gateway fee if there are any. In regards to advertisements, it is mandatory to complete the payment before a particular advertisement will be displayed at the website.

Fraud and abuse: we use information to prevent and detect fraud and abuse in order to protect the security of our buyers and sellers. We caution our seller communities that we don’t call or message or email any of our users, buyers and sellers demanding money,assets or data for our operations. We operate and communicate through proper channels. Please see through our grievance page as well as communication address – email and physical address before addressing people or  organisation. Any frauds detected should be informed to us first later before moving legally. This shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles. The Hyderabad Highcourt, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under related to fraud and abuse.

Data privacy: we use relevant information shared by sellers and buyers to develop and improve website trade functionality and  improve the communication about orders, products and services and promotional offers to provide functionality, recommendations and personalization. We collect and share information such as GST number, mobile number, email and website to make sure customers are able to communicate with you regarding seller listing products at Ecopreneur store service via different channels. We use data to display interesting ads and analytics for sellers and buyers. In certain cases, we may collect and use your personal information to comply with laws. For instance we collect from seller information regarding place of establishment and bank account information for identity verification and other purposes. we don’t use information that personally identifies you to display interest based ads. From time to time we change the data policy and this information will be shared with sellers and users.

Listing Cancelation: Once the seller registered and paid for product listing, the amount is not refundable. However, if sellers want to hide their products listing in the website, it is allowed to remove or hide product listing.  It is important for sellers to ensure that the products listed on the ecopreneur.store are in stock and available to ship according buyer requirement. 

Delivery policy: According to our listing policy, we take responsibility for connecting potential buyers with sellers. Delivery is the sole responsibility of the seller. However, as part of our marketing service, we will take responsibility for sharing order confirmation details with sellers and offer a secure payment protection for buyers. Once the payment is done from the buyer, the seller has to choose a delivery partner and ship to the buyer location in safe packaging. 

shipping Timeline: The orders must be shipped within the appropriate time period to the buyer with the prior information exchange between buyers and sellers. Sellers should ensure the shipping tracking option for buyers.

Intellectual property: Once a seller is listing with ecopreneur.store, it means they are agreeing to use their pictures, quotations, logos, company details, etc without intellectual property conflict while sharing information in the portal and exchanging information with potential buyers and users. with the portal. We committed to protect the intellectual property rights of the ecopreneurs.

Grievances – Multiple complaints received from customers regarding the quality of products and eco friendly nature comes under grievance redressal. 

Disclaimers: OES makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability or completeness of any information provided on or through the Web Site including display or listing of tenders on the Web Site which in no manner is endorsed by OES. OES does not facilitate or participate in any sale, delivery, transaction and / or storage related to any product including but not limited to controversial weapons, cluster munitions or anti-personnel mines and other such defence equipment. 

User(s) hereby further agree to indemnify and save OES, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Web Site.

OES does not represent or warrant that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Web Site does not violate any Third Party Rights; and OES makes no representations or warranties of any kind concerning any product or service offered or displayed on the Web site. 

Any material downloaded or otherwise obtained through the Web site is at the User(s) sole discretion and risk and the User(s) is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material.